Privacy Policy – pjfun Casino

1 Introduction

This Privacy Policy ("Policy") describes how pjfun Casino ("pjfun," "We," "Us," or "Our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "Player," or "User") who access or use the pjfun platform at pjfun.cam (the "Platform"), including all associated services, promotions, and communications.

pjfun is committed to the responsible handling of personal data and to full compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account, accessing the Platform, or interacting with pjfun's services in any way, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform immediately.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, pjfun Casino is the Personal Information Controller responsible for your personal data processed through the Platform.

All data rights requests, privacy inquiries, or complaints may be directed to the pjfun support team via live chat at pjfun.cam or by email at the address provided in Section 15 of this Policy. pjfun will respond to all verified data rights requests within the timeframe required by applicable Philippine law.

3 Personal Data We Collect

pjfun collects the following categories of personal data, depending on your interaction with the Platform:

pjfun does not knowingly collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data for identification purposes, except where expressly required by PAGCOR or applicable Philippine law.

4 How We Collect Your Data

pjfun collects personal data through the following methods:

• Direct submission: Information you provide when creating an account, completing KYC verification, making deposits or withdrawal requests, contacting support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the Platform, including cookies, log files, and device fingerprinting tools used for security and fraud detection;
• Third-party providers: Identity verification data from KYC service providers, payment confirmation data from e-wallet operators (GCash, Maya) and banks (BPI, BDO, Metrobank), and fraud screening data from security service providers;
• Public records: In limited cases, pjfun may verify information against publicly available databases or government records where required by applicable law or regulatory obligations.

5 Legal Basis for Processing

pjfun processes your personal data on the following legal bases as defined by the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the agreement between you and pjfun — including account operation, payment processing, and game provision;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) obligations, and other applicable Philippine regulatory requirements;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests do not override your fundamental rights;
• Consent: Processing for marketing communications and optional platform features, where we have obtained your express prior consent.

6 How We Use Your Personal Data

pjfun uses your personal data for the following purposes:

• To create and manage your pjfun account and verify your identity in accordance with KYC requirements;
• To process deposits, withdrawals, and all other financial transactions on the Platform;
• To comply with Anti-Money Laundering Act (AMLA) obligations, including transaction monitoring and reporting suspicious activity to the AMLC where legally required;
• To verify that you meet the minimum age requirement of 21 years and are eligible to use the Platform under PAGCOR regulations;
• To provide customer support, resolve disputes, and respond to your inquiries;
• To detect, prevent, and investigate fraudulent activity, collusion, bonus abuse, and other prohibited activities;
• To monitor gaming activity for responsible gaming purposes, identify at-risk players, and apply responsible gaming tools where appropriate;
• To send you transactional communications including deposit confirmations, withdrawal notifications, and security alerts;
• To send promotional communications about bonuses, promotions, and platform updates, where you have consented to receive such communications;
• To comply with all applicable Philippine laws, regulatory requirements, and court orders.

7 Sharing Your Personal Data

pjfun does not sell, rent, or trade your personal data to third-party advertisers or data brokers. We may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, Coins.ph, GrabPay, and USDT/crypto processors — for the purpose of processing your deposits and withdrawals;
• KYC and identity verification providers: Third-party services that assist in verifying your identity and the authenticity of submitted documents;
• Gaming software providers: Providers of slot, live dealer, and other game content who require limited player data for game operation and dispute resolution;
• Fraud prevention and security providers: Services that assist pjfun in detecting and preventing fraudulent account activity;
• Legal and regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or legal process;
• Professional advisers: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations.

All third-party service providers who process personal data on behalf of pjfun are required to implement appropriate technical and organizational security measures and are prohibited from using your data for any purpose other than those specified in their agreements with pjfun.

8 Cookies and Tracking Technologies

pjfun uses cookies and similar tracking technologies on the Platform for the following purposes:

• Strictly necessary cookies: Required for the Platform to function correctly — including maintaining your login session, storing your preferences, and enabling secure access to account features. These cannot be disabled;
• Analytics cookies: Used to understand how players interact with the Platform, which pages are visited most frequently, and how the user experience can be improved. Data collected is aggregated and anonymized where possible;
• Security cookies: Used to detect and prevent fraud, identify suspicious login patterns, and protect your account from unauthorized access;
• Preference cookies: Used to remember your language settings, display preferences, and other personalization choices.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies required for platform security and session management cannot be disabled without impacting your ability to use the Platform.

9 Data Security

pjfun implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and pjfun servers;
• Encrypted storage of sensitive data including passwords (hashed) and financial information;
• Role-based access controls limiting internal access to personal data to authorized personnel on a need-to-know basis;
• Continuous monitoring of Platform systems for intrusion attempts, unusual access patterns, and potential security incidents;
• Regular security assessments and vulnerability testing conducted by qualified security professionals;
• Two-factor authentication (2FA) available for player accounts to provide an additional layer of login security.

While pjfun employs industry-standard security practices, no online platform can guarantee absolute security against all threats. You are responsible for maintaining the confidentiality of your account credentials and for notifying pjfun immediately of any suspected unauthorized access to your account.

10 Data Retention

pjfun retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active pjfun account plus a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under applicable Philippine AML regulations;
• KYC documents: Retained for the duration of your account relationship plus five (5) years following account closure;
• Gaming activity data: Retained for five (5) years following account closure or the last transaction date, whichever is later;
• Communications and support records: Retained for three (3) years from the date of the relevant interaction;
• Technical and log data: Retained for up to twelve (12) months, unless required for longer periods for security investigation or legal proceedings.

When personal data is no longer required for the purposes described in this Policy and no legal obligation requires its continued retention, pjfun will securely delete or anonymize it in accordance with its internal data disposal procedures.

11 Your Data Rights

Under the Data Privacy Act of 2012, as a data subject you have the following rights with respect to your personal data held by pjfun:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — as set out in this Policy;
• Right of access: The right to request a copy of the personal data pjfun holds about you, along with information about how it is being used;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held in your account;
• Right to erasure: The right to request deletion of your personal data where there is no longer a lawful basis for its retention — subject to pjfun's legal obligations to retain certain records;
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller;
• Right to object: The right to object to certain processing activities, including direct marketing communications;
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact pjfun's support team via live chat at pjfun.cam or via email as specified in Section 15. pjfun will respond to all verified data rights requests within thirty (30) days, or within the period prescribed by applicable law. In certain circumstances, pjfun may need to verify your identity before processing a rights request.

12 International Data Transfers

In the course of providing its services, pjfun may transfer certain personal data to service providers whose systems are located outside the Philippines — including gaming software providers, KYC verification services, and technical infrastructure providers operating internationally.

Where such transfers occur, pjfun ensures that appropriate safeguards are in place to protect your personal data, in accordance with the requirements of the Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses requiring the recipient to apply standards equivalent to those required under Philippine data privacy law;
• Transferring data only to countries or organizations that the National Privacy Commission has determined provide adequate levels of data protection;
• Implementing technical and organizational controls at the point of transfer to minimize exposure of personal data.

13 Children's Privacy and Age Restriction

pjfun Casino is strictly intended for adults aged 21 years and older in accordance with PAGCOR regulations governing online gaming in the Philippines. The Platform is not directed at and does not knowingly collect personal data from individuals under the age of 21.

If pjfun becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to suspend the relevant account, delete the personal data collected, and report the matter in accordance with applicable regulatory requirements.

If you are a parent or guardian and believe that a minor under your care has registered on the pjfun Platform, please contact support immediately via live chat so that the account can be identified and closed without delay.

14 Updates to This Privacy Policy

pjfun reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. The effective date at the top of this Policy will be updated to reflect the date of the most recent revision.

Material changes to this Policy — meaning changes that meaningfully affect how we collect, use, or share your personal data — will be communicated to registered players via email notification or through a prominent notice on the Platform prior to the changes taking effect. Where required by law, we will seek your renewed consent before applying material changes to the processing of your personal data.

Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the Platform and contact support to close your account.

15 Contact and Data Rights Requests

For all privacy-related inquiries, data rights requests, or complaints, please contact the pjfun team through the following channels:

• Live Chat: Available 24/7 via the chat widget on pjfun.cam — average response time 3–5 minutes. This is the fastest way to reach us for urgent account or data queries;
• Email: [email protected] — for formal data rights requests, please include "Data Rights Request" in your subject line along with your registered email address for verification purposes;
• Support Hours: 24 hours a day, 7 days a week, including Philippine public holidays.

If you are not satisfied with pjfun's response to a data rights request or complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for administering and enforcing the Data Privacy Act of 2012.

For questions about your gaming account, responsible gaming tools, or terms of service, please also refer to our Terms & Conditions and Responsible Gaming pages.